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Apps 365

Apps365: SharePoint Microsoft Business & HR Apps on MS Teams

Monthly visits
54.7K
Added
Aug 10 2024

About Apps 365

Apps 365 delivers SharePoint and Microsoft 365–native apps that extend HR and business processes. It targets organizations using Microsoft 365 and Teams to manage work, people data, and workflows. The tool merges with existing Microsoft environments and emphasizes ease of deployment and ongoing updates. It presents itself as a collection of configurable, enterprise-grade solutions for human resources, IT, and operations.

Helpdesk, HR, and asset management apps are designed to work within Microsoft 365 and SharePoint. The platform highlights fast deployment, AI-enabled options, and modern UI/UX. It emphasizes support for teams and departments while staying within the Microsoft ecosystem. The goal is to streamline common business tasks without requiring separate, standalone software.

Apps 365 stresses security, privacy, and compliance as core concerns. It notes that its solutions are available in environments including GCC and GCC High, and that updates and support are provided to subscribers. The product portfolio includes directories, onboarding, timesheets, and ticketing, all built to integrate with Microsoft tools.

The company presents a global reach and a focus on cybersecurity and privacy as part of its mission. It describes partnerships and deployments across public and private sectors, with ongoing development for AI-enabled capabilities and Azure Marketplace integration.

Use cases

  • IT helpdesks managing internal support requests across Teams and SharePoint.

Key features

  • Helpdesk 365 combines IT ticketing with SharePoint and Microsoft 365 workflows.
  • AI-powered capabilities to prioritize requests and streamline workflows.
  • Ticket management across email, Teams, and portals.
  • SLA management and automated alerts.
  • Knowledge base to centralize articles and solutions.
  • Security and data privacy controls.

Pros and cons

Pros

Native Microsoft 365 integration.
Centralized helpdesk management.

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