About Ambit AI

Ambit AI provides an AI assistant that lives on a website and other channels, helping customers ask, discover, buy and act. It uses a brand persona and is customized to match the client’s voice. Conversations are powered by the client’s own content, including web pages, PDFs, videos and approved links, enabling real-time, intelligent dialogue.

The assistant can guide conversations to bookings, solutions, information, tasks or next steps, using scripted guidance to influence outcomes. It stays within the client’s trusted content through retrieval augmented generation (RAG), keeping interactions ring-fenced to approved material.

Ambit AI supports a 24/7 presence, handling inquiries, bookings, sales and support, and it can hand over to human teams when needed. It offers on-brand personas, sentiment tracking and feedback loops to improve engagement over time.

The platform provides multiple tiers and integration options, allowing deployment across web and other channels with configurable analytics and a path to more complex, enterprise deployments.

Use cases

Transform web pages, PDFs, and documents into instant answers.
Turn policy docs, manuals, and how-to guides into helpful, interactive conversations.
Use Ambit as a channel for marketing updates, promos and videos.

Key features

Your AI agent draws upon your own materials — web pages, pdfs, videos and approved links — when answering questions.
Retrieval Augmented Generation (RAG) keeps conversations safely ring-fenced to trusted content.
Your AI agent lives on your website and other channels and reflects your brand.
Conversations can lead to bookings, solutions, information, tasks or next steps.
Capture every opportunity 24/7 and respond to inquiries, bookings and support.
Seamless handover to human teams when needed.
Create an on-brand persona and engage customers with natural conversations.
Sense customer sentiment and gather feedback with tracking features.

Pros and cons

Pros

Handover to human agents when needed.

Pricing

Core

$1,250/month

5 x call-to-action flows up to 50 generative AI conversation topics (e.g FAQs and knowledge base)
up to 3,000-5,000 chats per month (additional usage available)
portal access (up to 3 seats)
basic analytics (unique users, daily/weekly usage, hot topics, 1-year data retention)
customer feedback/sentiment/NPS

Full Suite

$2,500/month

up to 20 call-to-action flows
up to 100 generative AI conversation topics
up to 10,000 chats per month
optional handover to live chat or customer team
core integrations (e.g CRM and customer support tools)
portal access (up to 5 seats) plus platform access (for configuration & analytics)
platform and Google analytics (1 year retention)
enhanced customer feedback/sentiment/NPS
optional digital human (Uneeq)
Ambit Customer success manager

Enterprise

POA

everything in Full Suite, plus…
up to 50 call-to-action flows
up to 20,000 chats per month
custom integrations (e.g industry-specific software)
unlimited seats - AWS (live chat)/platform access
fully customised analytics, including dashboard (2 year retention)
high touch Customer Success Manager

Reviews

Loading reviews…

Frequently asked questions

Is an Ambit digital assistant right for us?

Ambit caters to a wide variety of clients: spanning retail, finance, insurance, travel/entertainment, utility companies, government agencies, professional services, membership-based organisations and more.

What do you integrate with?

Ambit AI seamlessly integrates with a range of CRM systems (such as HubSpot), PMS platforms, customer support tools (such as Salesforce), bespoke systems, and internal communication tools (such as Slack and Teams).

What’s the user interface?

With our standard product, you’ll have a modern, inviting chat window – personalised with your brand and persona. This works across all your channels, including web and social media.

How soon can we get it?

Your Ambit platform could be up and running within 2-4 weeks. (This may take longer depending on any integrations or APIs you require).

Alternatives to Ambit AI

Defog.ai

Defog.ai provides an enterprise-ready AI data analyst that works with diverse data sources to query and analyze private enterprise data.

ChatOga

ChatOga is an AI assistant that runs inside Telegram (and other messaging apps) to provide context-aware AI chat and real-time help.

Promptmetheus

Promptmetheus is a Prompt Engineering IDE for composing, testing, and optimizing prompts across 100+ models for AI automations, agents, and workflows.

TarotGuide

TarotGuide gives AI-interpreted tarot readings for love, career and daily questions, with 12+ spreads, two AI reader characters and a 78-card meaning library.

TextGPT

TextGPT lets users access OpenAI’s ChatGPT and image models via text messages from any phone, with credits-based pricing.

GPTConsole

GPTConsole provides autonomous AI agents for developers to build, test, and deploy production-ready apps using agents like Pixie and Chip.