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AIPEX (aipextech.com)

AI-powered flatscreen displays for vacation rentals

Pricing
Freemium
Mobile-only, Up to 5 properties

About AIPEX (aipextech.com)

AIPEX provides AI-powered in-property and mobile guest engagement for vacation rentals. It targets property managers and hosts who want to save time, increase direct bookings, and improve guest experiences by offering proactive communication and digital signage across properties.

The system is built to detect gaps between reservations, then communicate offers to guests, and display them on-screen even when guests aren’t actively interacting. It also helps promote repeat bookings by encouraging return visits.

AIPEX features include greeting guests by name, video welcomes, personalized content, weather-based recommendations, and digital coupons. It uses standard Alexa hardware with privacy protections and a centralized communication center for guest messages and alerts.

AIPEX emphasizes a quick setup and multi-property management, with plans to get started in less than 10 minutes and a mobile solution that is free for five properties or less. It integrates with Echo devices and guest phones to deliver AI-powered responses and concierge services.

Use cases

  • Drive bookings by highlighting direct bookings and extended stays
  • Reduce guest inquiries with self-serve AI answers
  • Coordinate housekeeping and operations via AI alerts

Key features

  • Unlimited use on guest phones
  • In-property Alexa integration
  • Automatic guest messaging drafting
  • Digital signage on Echo Show
  • Greet guests by name and provide welcome content
  • Proactive extend-stay offers
  • Privacy and security features
  • Centralized device management

Pros and cons

Pros

Gets guest questions answered with AI; reduces phone calls
Promotes extended stays and direct bookings

Cons

Some features limited outside US/UK/Canada
Per-device licensing through ASP may affect multi-device setups

Pricing

Mobile-only, Up to 5 properties
Free
  • Mobile access
  • Free for five properties or less

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Frequently asked questions

What do I need to get started with the Virtual Concierge?
Getting started is easy: Sign up to create an account. Follow the setup wizard to create a new Property in our portal. Add some things you want the Virtual Concierge to say in response to guest questions. Provide your guests the link to access the Virtual Concierge on their phones.
Are properties outside the US, UK and Canada supported?
Yes, the AIPEX Virtual Concierge is available globally on mobile phones. Additionally, there is support for in-property Amazon Alexa devices, however there are some features that are not available outside of the US, UK and Canada.
Can I add more than one device to my property?
Yes, you can add as many devices to your property as you would like.
How do I log in to the Virtual Concierge Portal?
Click here to access and bookmark the Portal. Use the email address that you provided when you signed up on our registration page.

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