008

008 provides Voice AI agents designed to handle calls with a dedicated pod per conversation, targeting companies that require scalable, reliable voice interactions. It aims to deliver consistent voice quality and context-aware actions across peak loads, without latency or drops. The product is a platform for deploying autonomous voice agents across customer service, sales, and IT workflows.

The system operates by connecting to existing telephony and web channels, enabling a new call to spin up its own pod. It supports streaming, real-time reasoning, and action within the user’s tech stack. The solution emphasizes end-to-end processing where the agent listens, reasons, and responds while maintaining context through the call and into connected systems.

Main capabilities include pod-per-call isolation, SIP-first integration, horizontal scale for many simultaneous calls, real-time reasoning with a frontier model, and integration with CRM, calendars, tickets, and helpdesks. It also supports multimodal engagement via 008 Engage for WhatsApp and other channels, maintaining a single customer profile across touchpoints.

Plans, platforms, integrations, or limits stated include multiple pricing tiers (Rookie, Vanguard, Elite, Enterprise) with per-minute pricing, instance fees, SIP/Web deployments, and support for 50+ regions.

Use cases

• Lead generation, CRM logging, and automation
• Customer service with hands-free escalation
• Technical support and ticketing