Email Troubleshooting Guide

Having trouble receiving our emails? We're here to help!

Didn't receive your verification email? We'll send it again.

Forgot your password? We'll send you a reset link.

Step-by-Step Troubleshooting

Emails sometimes end up in spam folders. Look for emails from our domain.

Pro Tip:

Add our email address to your contacts to prevent future emails from going to spam.

Email delivery can sometimes take a few minutes. Please wait before requesting another email.

Timing:

Most emails are delivered within 1-5 minutes, but can take up to 15 minutes during peak times.

Make sure you entered the correct email address when signing up.

Common Mistakes:

Some email providers have stricter filtering. Try using a different email service.

Gmail

Outlook

Yahoo

iCloud

This usually means the email went to spam or there's a typo in your email address.

Solution: Check spam folder, verify email address, or try resending.

Links can expire or become invalid if clicked multiple times.

Solution: Request a new verification email with a fresh link.

This is usually a display issue with your email client.

Solution: Try viewing in a different email client or web browser.

Our support team is here to help you get verified and start using your account.