What is OpenPhone?

OpenPhone is a comprehensive communication platform designed to streamline calls, texts, and contacts for teams in a shared space. It enhances team alignment, accelerates response times, and ensures that every customer interaction is valued. With features tailored for businesses, OpenPhone stands out as a leading VoIP solution, boasting an impressive average rating of 4.7 stars from over 2,500 reviews, making it the top choice for customer satisfaction in the business phone category.

Key features of OpenPhone include:

Intelligent call routing and auto replies based on customizable business hours.

Integration of calls, texts, and contacts in one platform for improved team collaboration.

High customer satisfaction ratings, reflecting its effectiveness in enhancing communication.

OpenPhone Features

OpenPhone is designed to enhance business communication with a variety of features that streamline interactions and improve team collaboration. It offers intelligent call routing and auto replies based on customizable business hours, ensuring that no customer is left unattended. With an impressive average rating of 4.7 stars from over 2,500 reviews, OpenPhone is recognized as the top choice for business phone solutions, particularly in customer satisfaction.

The platform includes several capabilities that facilitate effective teamwork and customer support. Key features include:

Shared numbers for seamless team collaboration

Internal threads for problem-solving behind the scenes

Group calling to involve additional team members in conversations

Warm transfer options to share context during call hand-offs

Team analytics for managers to monitor activity and prioritize conversations

Why OpenPhone?

OpenPhone offers a comprehensive solution for businesses looking to enhance their communication capabilities. With features like call routing and auto replies tailored to your business hours, OpenPhone ensures that you never miss a customer, even outside of regular working hours. This intelligent handling of off-hours communication is a significant advantage for businesses aiming to maintain customer satisfaction and engagement.

Rated as the #1 business phone system in customer satisfaction on G2, OpenPhone boasts an impressive average rating of 4.7 stars from over 2,500 reviews. This high level of satisfaction reflects the platform's effectiveness in streamlining communication for teams. By bringing calls, texts, and contacts into one shared space, OpenPhone helps teams stay aligned, respond faster, and ensure that every customer feels valued.

Intelligent call routing and auto replies based on business hours

High customer satisfaction with a 4.7-star rating

All-in-one platform for calls, texts, and contacts

Improved team alignment and faster response times

How to Use OpenPhone

Getting started with OpenPhone is simple and intuitive, allowing you to set up your business communications in no time. To begin, you can easily create a new account and choose between local and toll-free North American phone numbers. The setup process is designed to be quick, enabling you to port your existing numbers or establish new ones within minutes.

Once your account is set up, you can take advantage of OpenPhone's features to enhance your team's communication. Here are some key benefits:

Unified view of calls and messages, ensuring you never lose context with customer interactions.

Light-weight CRM capabilities to document important contact details and notes.

AI-powered call summaries and transcripts to streamline your workflow and improve efficiency.

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